CEO Today Europe Awards

www.ceotodaymagazine.com 74 CEO Today Europe Awards 2018 the united kingdom DAVID POOLE Co-Founder & CEO of Symphony Ventures ABOUT DAVID POOLE David Poole is the CEO and Co-Founder of Symphony Ventures. David’s passion for shaping, building, developing and growing businesses is evident in the success he’s enjoyed throughout his noteworthy career, and particularly so with the rapid growth he has helped achieve at Symphony since its inception in 2014. David is highly regarded as an industry visionary with over 20 years of expertise as a corporate executive, running multi-billion-dollar outsourcing and services firms. He has grown global businesses, built industry leading sales and operations teams, and spearheaded innovation across the industry in areas including platform-based BPO, supply chain BPO, cloud-based services, and user experience. Over the past years, David, along with his co-founders have worked tirelessly to position Symphony as the leading global consulting, implementation and managed services firm specializing in Robotic Process Automation (RPA) and Intelligent Automation to enable their client partners to bring about meaningful, enterprise-wide digital transformation. David’s priorities at Symphony are to develop a world-class team and to work closely with client leadership to help them leverage Symphony’s Digital Ecosystem of automation partners and other inspired delivery models to compete in a digital world. David obtained an MBA from Imperial College London, and soon after began working as Partner at PwC, where he was responsible for solution design and transition of major BPO deals. Soon thereafter, he worked as CEO Americas BPO for Capgemini, where he was responsible for growth of BPO in the Americas across five different service lines. He then held positions as CEO UK & Europe for Serco and Chief Client Officer at Sutherland Global Services. Inspired by the ability of RPA and IA to be game-changing, he co-founded Symphony Ventures to help change the game. As a leader and innovator in the Business Services Market, David Poole is passionate about harnessing the vast potential of technology enabled process management and the virtualisation of work. He continues to inspire and lead his team at Symphony to further develop smarter, faster and better ways of working. FIRM PROFILE Symphony Ventures is the leading robotic process automation (RPA) and Intelligent Automation (IA) pure-play, offering consulting, implementation andmanaged services to help enterprise clients build true Digital Operations. Symphony has designed and deployed digital workforces for clients all over the globe, automating thousands of administrative tasks for some of the world’s leading firms. Founded in 2014, Symphony is purpose-built to help clients design and implement RPA strategies to realize benefits including reduced costs, process efficiencies, improved customer experience, increased employee satisfaction and availability of resources; all of which can propel growth and shareholder value while maximizing efficiencies. Symphony understands that every enterprise is different, but all must treat automation as a critical component of their Digital Operations strategies. Guided by a commitment to act as true partners, Symphony works with its clients to design such Digital Operations strategies, ensuring successful deployments that unleash unrivaled value. Symphony’s approach is time-tested and is consistently recognized as being one of the best in the industry. Additionally, Symphony offers licenses of leading RPA software, managed services, remote monitoring and support, training and a comprehensive Intelligent Automation Platform, that is a firm’s ‘Digital Ops One-Stop- Shop’. Symphony has clients in more than 23 countries in every major industry and works with leading software providers including Blue Prism, eNate, NICE and UiPath. Symphony has headquarters in London and offices in the U.S., Poland, Latin America and India. Symphony is the only firm in the world accredited as a training partner of both Blue Prism and UiPath. www.symphonyhq.com